Below is a list of our most frequently asked questions, but you can also reach out to us with additional questions at firstname.lastname@example.org
DO YOU HAVE A PHYSICAL STORE?
Yes. We are located at Shop #18, Pelican Craft Centre, Bridgetown, Barbados.
DO YOU SHIP WORLDWIDE? I GOT A MESSAGE AT CHECKOUT THAT YOU DO NOT SHIP TO MY COUNTRY.
Yes we do ship worldwide but because the shipping cost from Barbados is different for most countries our system only automatically calculates shipping for countries that purchase most frequently. If you see a message that we do not ship to your country please contact us at email@example.com so that we can enter your order manually.
YOUR ITEMS ARE PRICED IN WHICH CURRENCY?
Although we are located in Barbados all of our items are priced in United States Dollars.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We currently accept PayPal for all online orders.
WHAT IS PAYPAL?
PayPal is a payment method for online purchases that enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers a fast, safe and easy checkout that protects customers from revealing their credit card and other financial information to the merchant.
I CHANGED MY MIND. CAN I CANCEL MY ORDER?
Yes you can cancel your order by notifying us at firstname.lastname@example.org before your item goes into production. To be safe this should be within the first 24 hours. Once your order is shipped the sale is final.
I DON'T HAVE A TRACKING NUMBER. HOW DO I TRACK MY ORDER?
Contact us at email@example.com with your order number and we will send you an email with your tracking information.
WILL MY ITEM COLOUR BE THE SAME AS WHAT I SEE ONLINE?
Due to monitor differences actual colours may vary slightly to what appears online.